Shipping Coverage
- We currently deliver hampers across West Malaysia and East Malaysia (Sabah & Sarawak).
- For international shipping requests, please reach out to us directly for a custom arrangement.
Order Processing Time
- Orders are processed and dispatched within 1-3 business days upon payment confirmation.
- Custom orders may require additional processing time.
Estimated Delivery Timeframes
- West Malaysia: 2-5 business days.
- East Malaysia (Sabah & Sarawak): 3-7 business days.
- Delivery times may extend during festive seasons or public holidays.
Shipping Fees
- Enjoy Free Standard Shipping on all orders.
- Express delivery options are available at an additional charge depending on location and urgency.
Order Tracking
- Once dispatched, you will receive an email with a tracking number to monitor your order’s delivery status.
- Tracking information will be updated as the parcel progresses through the courier network.
Delivery Issues
- In the event of delays, lost parcels, or delivery problems, please contact our support team promptly.
- Hamper Emporium will liaise with the courier service to resolve any delivery concerns.
Delivery Address Accuracy
- Please ensure the shipping address provided is accurate and complete.
- Hamper Emporium is not responsible for failed deliveries due to incorrect address information.
Contact for Shipping Inquiries
For any shipping-related inquiries, please email us at hamper.emporium@outlook.com.